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Return Goods Policy

Dr. Jay’s Naturals Thera Gel is a guaranteed product.

If you are in any way dissatisfied with our product within 30 days, you may return the product for a full refund minus any sales tax or shipping charges.

Postmark must be no later than 30 days from date of purchase.

Returns must be accompanied by a Return Authorization Number, which may be obtained by emailing our Customer Service Department at

Please provide the following information to request a return authorization:

  1. Date of purchase
  2. Reason for the return
  3. Receipt/Invoice Number
  4. Product Description


Returns must be shipped to:
Brilliant Fulfillment, LLC
1520 Luna Rd., Ste. 120
Carrollton, TX  75006
*The Return Authorization Number must be visible on the outside of the package.



The above statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.